Frequently asked questions ❓
How is the StrideWell Massager different from a regular heating pad or basic massager?
How is the StrideWell Massager different from a regular heating pad or basic massager?
Unlike a basic heating pad, the StrideWell combines three proven therapeutic methods: Smart Infrared Heat (which penetrates deeper than surface heat), Healing Red Light Therapy (targeting cell regeneration), and Targeted Vibration Massage. This multi-therapy approach ensures comprehensive relief, not just temporary warmth.
Is the Red Light Therapy safe for my skin and joint?
Is the Red Light Therapy safe for my skin and joint?
Yes. The built-in Red Light Therapy is a non-invasive treatment used to aid in cell regeneration and tissue repair, promoting long-term joint health. It is safe and designed to penetrate deep to target the root cause of discomfort without harming the skin.
How long until I feel relief, and how often should I use it?
How long until I feel relief, and how often should I use it?
Many customers report feeling instant, calming relief from the vibration and heat. For best results, we recommend using the device for 15-20 minutes, once or twice daily, to achieve sustained reduction in chronic pain and stiffness.
Can I wear the massager while I am walking or moving around?
Can I wear the massager while I am walking or moving around?
Yes, absolutely. The StrideWell is Portable & Rechargeable and features a cordless design. Its ergonomic design and adjustable straps ensure maximum contact while remaining secure, meaning you can use it while relaxing, working, or traveling.
Will the StrideWell fit my knee, and is it suitable for large legs?
Will the StrideWell fit my knee, and is it suitable for large legs?
Yes, the device is designed with adjustable straps to comfortably and securely fit a wide range of knee sizes. One customer even noted that it fits "big legs" very well.
Do I need a doctor's prescription or approval to use the StrideWell?
Do I need a doctor's prescription or approval to use the StrideWell?
The StrideWell is a personal wellness device that offers drug-free therapy. While it uses proven methods like Physiotherapy Massage and Hot Compress, it is not a medical device. If you have any serious underlying medical conditions, such as a recent surgery, joint replacement, or use a pacemaker, always consult your doctor or physiotherapist first.